Monday, October 25, 8:45am - 10:00am

Breaking the Communication Barrier
Abe Wagner

Building rapport and communicating in an honest yet sensitive and clear manner are cornerstones of the effective communication process. The information contained in this presentation is applicable to your business life: management, communication, sales, customer service, team building; as well as your personal life: marriage, raising children, and other friendships. In his down-to-earth manner, Abe Wagner explains key concepts of Breaking The Communication Barrier in a thought-provoking and entertaining way.

Learning Objectives:

• How to establish rapid rapport and resolve conflict
• How to create long-term rapport at work and home
• Learn the art of diplomatic “carefrontation”

Biography:
Abe Wagner has over 35 years of experience as a convention speaker, corporate trainer and author.  He has worked with organizations around the world, ranging from start-ups and Fortune 500 companies to governments and non-profits.  He is the author of Say It Straight Or You’ll Show It Crooked and The Transactional Manager.

Abe is a master at captivating audiences through his unique blend of warmth, wit and wisdom.  While the attendees at the convention are laughing and relaxed, they’ll also be learning vital communication and management tools based on the common-sense psychologies of Transactional Analysis (TA) and Neuro-Linguistic Programming (NLP).  Abe entertains while he educates, giving participants clear, practical, and easy-to-understand tools for achieving healthy relationships in the workplace and at home.  They’ll laugh, they’ll learn, and they’ll take home practical lessons for living a productive life.