Working in teams presents multiple challenges. The demands placed on Project Managers and Business Analysts in the modern business environment increase daily. Managing an expanding client base and workforce requires exceptional interpersonal and communication skills. An understanding of behavior and communication is especially important in a project environment where it is necessary to gain commitment and cooperation from others.
This workshop focuses on creating the ideal team environment. This is the premise of "Black Belt in Communication”. Using the DiSC profile tool - an innovative approach to behavioral insight - participants will uncover unique traits of those profiled and learn to adapt to those around them.
Learning Objectives:
- Understand the behavioral styles of self and others
- Discover how one's own behavior impacts personal and group success
- Identify ways to adapt behavior to the internal and external stakeholders a
- Reduce conflict and stress
- Improve team communication and morale
- Create strategies to improve relationships and performance
- Identify effective ways to give positive and constructive feedback
- Develop listening skills to improve team performanc
Skill Level: Intermediate |
Claire Sookman
President, Virtual Team Builders
As the driving force behind the training/consulting firm of Virtual Team Builders, Claire Sookman brings to the table over a decade’s worth of corporate training experience, working with well over 2,000 Project Managers in the past three years alone. Specializing in virtual team building and communication strategies, Claire's company provides training, consulting, facilitation, and design using a unique, targeted approach that has helped her clients increase the productivity and efficiency of project teams. Her personalized, focused seminars have garnered numerous accolades, putting her services in high demand throughout North America. Some of her clients include: AT&T, Weyerhaeuser, Sabre, TD/Canada Trust, Siemen's, Manulife Financial, Provincial Government, Public Works and the Insurance Board of Ontario. |
