Business Analysis, Project / Portfolio Management, and ITIL / IT Service Management can all be significant contributors to Business / IT Alignment. But that alignment cannot be achieved if Business Analysts are focused on requirements, Project Managers on scope / schedule / budget, and the IT organization on operational efficiencies. BAs, PMs, and the IT organization must rally around a common business element – the Business Case.

Learning Objectives:

• The central role of the Business Case as the lynchpin of Business / IT Alignment
• The use of the Enterprise Requirements Hierarchy (ERH) concept to drive awareness of alignment objectives
• The vital role of BA fundamentals (elicitation, analysis, documentation, verification, and validation) in all aspects of solution development, implementation, and operation
• The key interdependencies between BA, Project Management, and ITIL/ITSM
• The importance of the BA Center of Excellence in defining and driving alignment-based best practices throughout the enterprise

Skill Level: For Everyone